In selected CU ARTS libraries (Jan Palach Library, Celetná Library, Sporck Palace Library), self-service multifunctional machines for printing, copying, and scanning that are connected to the printing service system of CU ARTS are available. Special book scanners are available in Jan Palach Library and the Department of Art History Library.
Printing services in CU ARTS libraries and elsewhere at CU ARTS are available to all holders a user cards issued by Charles University. CU ARTS patrons usually have automatic access to printing services. Users of other faculties, participants in lifelong learning courses, and users with the status of external users must ask for their printing services account to be activated before the first use or contact the contact person (see below).
Printing and copying can only be done using your CU-issued card with deposited credit. Copying and printing are charged and drawn from the user’s credit, which can be recharged either cashfree by a payment card using WebPay service when logged in the web interface https://myq.ff.cuni.cz or by cash via the charging machine (accepts banknotes only) located in the PC lab at Jan Palach Library.
You can have unused credit refunded at any time during your studies. After the end of your studies, you can have the balance refunded, but not later than one month after sitting your state final examination. Credit can be refunded by transfer only to a Czech bank account after filling in a form. Send the filled-in, signed, and scanned form to info.cz@dcz.kyocera.com or deliver it in person to the residence of the printing services supplier, KYOCERA Document Solutions Czech s.r.o at – Harfa Office Park, Českomoravská 2420/15, 19000 Prague 9.
Printing services at CU ARTS , including libraries, are contractually provided by KYOCERA Document Solutions Czech s.r.o. CU ARTS library bears no responsibility for the quality and reliability of these services. The library service assists users with essential printer operation. In the case of an outage of printing services, the library only conveys the information to the contact person for printing issues. The contact person for printing issues is Mr. Ondřej Staněk, IT Services at CU ARTS, tel.: +420 221 619 825.
